Engineering Support

Request Professional Engineering Support

Submit your CT Scan, MRI or Cath Lab service requirement and provide our engineering team with the technical information needed for initial assessment.

Technical Assistance

Tell Us About Your Imaging System

Provide the available equipment information and describe the technical requirement. Our team can then review the request and determine the appropriate engineering response.

CT Scan

Installation, maintenance, troubleshooting, tube support and relocation.

MRI

Installation, maintenance, cooling support, troubleshooting and relocation.

Cath Lab

Installation, preventive and corrective maintenance, troubleshooting and relocation.

WHAT HAPPENS NEXT?

Submit your service requirement.

Our team reviews the technical details.

We contact you for assessment and next steps.

SERVICE REQUEST

Equipment & Contact Details

Fields marked with * are required.

Contact Information Tell us who we should contact.

Contact Person *

Hospital / Organization

Phone *

Equipment Information Provide the available system details.

Equipment Type *

Brand / Manufacturer

Model

Serial Number

Service Requirement Describe the engineering support needed.

Service Type

Priority

Technical Issue / Service Requirement *

After submission, you will receive a unique request number for reference.

Direct Assistance

Need to Discuss an Urgent Technical Issue?

For time-sensitive imaging system issues, contact Gen Healthcare directly.

Call Now → Contact Us